About camprea and this website
CAMPREA bv with registration BE0789321167 (‘Camprea’), offers a software application that helps camper area operators in managing their camper area access, registration process and interaction with their customers. You can contact us via firstname.lastname@example.org. Visitors can register their visit in this online application and communication between the camper area operator and the visitor is enabled. This website’s aim is to inform about camprea. The address of this website is: https://camprea.org. The address of the visitor application is unique for each site.
From whom and why does Camprea process personal data?
Camprea processes personal data of individuals who somehow share personal data with Camprea (both online and offline) or of individuals who use the Camprea tool.
You visit our website
When you leave a comment on the site or use the contact form we collect the data shown in those forms, and also the visitor’s IP address and browser user agent string to help spam and security threats detection. Visitors can also contact us via the email or phone provided in the contact us section.
In all these cases, we ask for the information needed to provide you with the information you want, such as your name and email address and/or phone number. If you ask for a demo, we will also ask for the name of camper area. For all this processing, we always ask your consent based on an opt-in on the relevant web form. You may revoke this consent at any time by unsubscribing via the unsubscribe link at the bottom of any received email for the above processing purposes, or by replying on any email with “STOP”.
You are a potential customer of Camprea
If you are not yet a Camprea customer but you have contacted us for a quote or other information, we will keep your contact person’s name, email address, and phone number. This processing is in our legitimate interest to maintain the relationship with our potential customers.
You are a user of Camprea, as camper area operator or as camper traveler
When you are a user of Camprea, we process the following personal data of you as our contact person: your name, email address and telephone number, and any other personal data that you transfer to Camprea during our communication.
To make use of the Camprea platform as a customer, you log in using your email.
We process this information in the context of the implementation of the agreement between the customer and Camprea. Through one or more contacts we keep our customers informed about the operation of the tool, any product updates, taking care of invoicing etc.
For processing online payments we use Stripe,. As soon as you start paying online for a stay, the data of a registration and your basic contact data will be passed on to Stripe. You will be able to see the basic information transmitted immediately and also modify it when you actually make the payment.
With Stripe, only a reference of the payment and the amount is transmitted and a unique numeric reference to your Camprea account.
We do not receive any useful information back from Stripe about your payment beyond whether it was successful or not. At no time do we receive your credit card information in any usable form, and therefore it is not retained by us.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
Your personal data will only be processed for the above purposes. We rely on third parties for software integration (e.g. software vendors) and hosting purposes (e.g. cloud providers, external data centers…).
Visitor comments may be checked through an automated spam detection service.
Under no circumstances will your personal data be passed on to third parties for commercial purposes.
What rights you have over your data
If you have a complaint, a question, or a problem with the way we process your personal data, you can contact us by email via email@example.com.
If you contact us to exercise your rights, we will reply within 1 month. Whether or not you can exercise your rights is always linked to the processing itself and the legal basis.
If you wish to exercise your rights, we would like to ask you to always clearly define what right you wish to exercise and in what way (e.g. by e-mail, by post…) you wish to obtain the requested information. In addition, we have an identification obligation. For example, we must always verify whether you are effectively entitled to obtain the requested information, so we can ask for a copy of your identity card.
Right of access and correction
You gave the right to obtain a copy of the personal data we process from you. If you believe that your personal data is incorrect or not up to date, you can ask us to correct it.
Right of removal and restriction
You have the right to ask us to delete your personal data. However, if we are legally obliged to keep track of certain personal data for longer, we will not be able to comply with this request. In that case, we will notify you.
If you have reasonable grounds for doing so, you may request that we limit the processing of your personal data. For example, because you dispute the accuracy of your data.
Right to revoke your consent
When the processing of your personal data by Camprea is based on your consent, you always have the right to revoke this consent. However, the withdrawal of your consent does not affect the legality of the processing before the withdrawal of your consent.
Right to file a complaint
You have the right to file a complaint with the Belgian supervisory authority relating to Camprea’s handling of your personal data if you believe you are not being heard sufficiently by Camprea.
Data Protection Authority
If you have any questions about our Privacy Statement, please contact us by email via firstname.lastname@example.org